Privacy Policy
How Luckendo handles your information and protects your privacy.
Last updated: March 2026
1. Introduction
Luckendo ("we", "us" or "our") operates the website located at luckendo-sr.com (the "Platform"). This Privacy Policy explains how we handle information when you visit and use the Platform. We are committed to protecting your privacy and being transparent about our data practices. By accessing or using the Platform, you acknowledge that you have read and understood this Privacy Policy.
Luckendo is a free social entertainment platform that provides browser-based casual games for adults in Canada. Our approach to privacy is simple: we collect as little information as possible. We do not require user accounts, we do not collect personal data during normal use of the Platform and we do not track your behaviour across the internet. This Privacy Policy describes in detail what information, if any, is stored and how it is used.
2. Information We Collect
Information You Provide Voluntarily
The Platform does not require you to create an account, provide a name, email address or any other personal information to access and use our free entertainment games. The only circumstance in which we may receive personal information from you is if you voluntarily choose to contact us through our contact page. If you submit a message via the contact form, you may provide your name and email address so that we can respond to your enquiry. This information is provided entirely at your discretion and is used solely for the purpose of responding to your message.
Information Collected Automatically
We do not use analytics platforms, tracking scripts, advertising pixels, fingerprinting technologies or any other automated data collection mechanisms on the Platform. We do not collect IP addresses, device identifiers, browsing history, referral sources or demographic information. The Platform does not integrate with any third-party data collection or advertising services.
localStorage Data
The Platform uses your browser's localStorage feature to store certain non-personal data directly on your device. This data never leaves your device and is never transmitted to our servers or any third party. The information stored in localStorage includes:
- Age verification confirmation: A record that you have confirmed you are at least eighteen years of age, so that the age gate does not appear on every visit
- Game scores and progress: Your personal scores, streaks and game-related data so that your progress is preserved between sessions
- Interface preferences: Any display or interface preferences you may set while using the Platform
This data is stored locally on your device only. We have no ability to access, retrieve, read or modify your localStorage data. You have full control over this data and can clear it at any time through your browser settings.
3. How We Use Information
Any information associated with your use of the Platform is used strictly for the following purposes:
- To provide and maintain the functionality of the Platform and its free entertainment games
- To remember your age verification confirmation so you are not asked to verify on each visit
- To preserve your game scores and progress locally on your device
- To respond to enquiries you submit through our contact page
We do not sell, rent, lease, trade or otherwise disclose any information to third parties. We do not use information for marketing, advertising, profiling, behavioural targeting or any purpose other than those described above.
4. Cookies
The Platform uses only essential cookies that are strictly necessary for the basic functionality of the website. We do not use tracking cookies, advertising cookies, analytics cookies, social media cookies or any other non-essential cookies. For more detailed information about our use of cookies and similar technologies, please refer to our Cookie Policy.
5. Third-Party Services
The Platform does not integrate with or utilise any third-party analytics, advertising, tracking or data processing services. We do not share data with social media platforms, advertising networks, data brokers or any other third-party entities. Our Platform operates independently and does not transmit user data to external servers for any purpose.
The Platform may contain links to external websites that are not operated or controlled by us. This Privacy Policy does not apply to those third-party websites. We encourage you to review the privacy policies of any external websites you visit. We are not responsible for the privacy practices or content of third-party websites.
6. Data Security
We take the security of the Platform seriously and implement reasonable technical and organisational measures to protect against unauthorised access, alteration, disclosure or destruction. Since the Platform stores data exclusively in your browser's localStorage rather than on our servers, the risk of centralised data breaches is significantly reduced. Your game data and preferences remain on your device and are protected by your device's own security measures.
However, no method of transmission over the internet and no method of electronic storage is completely secure. While we strive to protect the Platform, we cannot guarantee absolute security. You are responsible for maintaining the security of your own device, browser and network connection.
7. Children's Privacy
The Platform is intended exclusively for individuals who are at least eighteen (18) years of age. We do not knowingly collect, solicit or receive personal information from anyone under the age of eighteen. If we become aware that we have inadvertently received personal information from a person under the age of eighteen, we will take immediate steps to delete such information.
If you are a parent or guardian and believe that your child has provided us with personal information through the contact form, please contact us immediately at [email protected] so that we can take appropriate action.
8. Canadian Privacy Law Compliance
Luckendo is operated from Canada and is committed to complying with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and any applicable provincial privacy legislation. Under PIPEDA, personal information means information about an identifiable individual. Since the Platform does not collect personal information during normal use, the scope of PIPEDA's application to our operations is limited.
In the event that you provide personal information to us voluntarily — such as through the contact form — we handle that information in accordance with the ten fair information principles set out in PIPEDA. These principles include accountability, identifying purposes, consent, limiting collection, limiting use, disclosure and retention, accuracy, safeguards, openness, individual access and challenging compliance. We are committed to upholding these principles in all of our data handling practices.
9. Your Rights
Under applicable Canadian privacy law, you have certain rights with respect to your personal information. These rights include:
- Right of access: You may request access to any personal information we hold about you
- Right of correction: You may request that we correct any inaccurate or incomplete personal information
- Right of deletion: You may request that we delete any personal information we hold about you
- Right to revoke consent: You may revoke your consent for us to process your personal information at any time
Since the Platform stores data exclusively in your browser's localStorage, you can exercise direct control over your data at any time by clearing your browser's localStorage through your browser settings. For any personal information you may have provided via the contact form, you may exercise your rights by contacting us at [email protected].
10. Data Retention
Data stored in your browser's localStorage persists on your device until you choose to clear it through your browser settings or until your browser's storage is cleared by other means. We do not control the retention of localStorage data as it resides entirely on your device.
If you provide personal information through our contact form, we retain that information only for as long as necessary to respond to your enquiry and for a reasonable period thereafter to address any follow-up questions. Contact form submissions are deleted when they are no longer needed for the purposes for which they were collected.
11. International Users
The Platform is designed for users located in Canada. If you access the Platform from outside Canada, please be aware that any information you provide may be processed in Canada. By using the Platform, you consent to the transfer and processing of any information in accordance with this Privacy Policy and applicable Canadian law.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal requirements. When changes are made, we will update the "Last updated" date at the top of this page. Your continued use of the Platform after any modifications to this Privacy Policy constitutes your acceptance of the revised policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
13. Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy or our data handling practices, please contact us at:
- Email: [email protected]
- Website: luckendo-sr.com/contact
We are committed to addressing your privacy concerns and will respond to your enquiry as promptly as possible.